Prosodie is committed to an ethical, social responsibility socially responsible approach to business, which is applied on a daily basis to topics of concern for both customers and employees.
Prosodie is ISO 9001 certified for all of its development and production activities in France as well as in Spain via its site in Valencia. This approach is reinforced by the implementation of ITIL Good Practices, which have constituted the basis for the training of more than 200 Group Company employees.
Finally, each customer client must be able to consider Prosodie as a partner who cares about proactivity and closeness to the customer. To reach this goal, Prosodie carries out an annual re-evaluation of its performance on the basis ofthrough a customer satisfaction survey. This allows the Company among others to improve the QoS, its commitments and the communication with the clients.
Prosodie pursues a social policy based on respect for the individual person and for diversity as well as on a stringent requirement of equity and solidarity. Every year, the Company devotes a significant budget to staff training based on an ongoing concern to promote the professional development of its personnel. Finally, Prosodie devotes every effort to provide each staff member with optimal working conditions. Thus, we are currently engaged in an advanced development phase of the development of an action plan to promote the employment of disabled persons within the Company.
As a Member of the Global Compact initiative since 2008, today Prosodie is committed to a policy of long term sustainable development. As a player in the Green IT organization recognized by its customers, Prosodie has initiated an energy audit project that will also, in 2009, include its first carbon audit in 2009. At the same time, Prosodie has implemented a responsible waste management recycling program and purchases recycling recycled equipment for its IT equipment infrastructure as well as for all its printed documentation (compliance with the FSC standard).
Prosodie defends three fundamental values that describe the internal and external commitments of the Group’s companies and their employees: Commitment - Solidarity – Respect.
Prosodie conducts a highly active sponsoring policy. More particularly, it has for several years supported the non-profit association “SOS Children’s Villages”. This charitable association’s work enables brothers and sisters to live a normal family life in spite of their parents’ absence. Prosodie’s financial support has already helped complete several projects in the Paris Region.
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