After 15 years of partnerships with some of the largest banking institutions, Prosodie is currently expanding its expertise towards major Insurance and Mutual companies.
Main solutions provided by Prosodie in the Banking and Insurance fields:
Multi-channel customer relationship management :
IVR voice portals with speech recognition and natural language
Dynamic contact routing solutions (virtual ACD) for branches or contact centers
Value added mobile banking services
SMS and MMS outbound contact platforms (Push Campaign Manager solution)
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