Retail - E-commerce - Prosodie.com

Market segments

Prosodie is a leading service provider for the retail and e-commerce business sectors. Its strong presence is largely due to the companies experience with the highly transactional challenges currently faced by the sector.

This is especially true for e-commerce business whichas a major sales channel, always needs additional technologies to improve its buying process: geolocation, m-couponning, contactless services, giftcard,….

Main solutions provided by Prosodie in the retail and ecommerce fields:

Multichannel customer relationship management:

IVR voice portals with speech recognition and natural language
Dynamic contact routing solutions (virtual ACD) for branches or contact centers
Mobile commerce applications
SMS and MMS outbound contact platforms (Push Campaign Manager solution)

IT outsourcing :

xNet portals (Internet, intranet, extranet)
e-commerce web sites
Collaborative business applications (IS)

Prepaid solutions :

Giftcards

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