Telecoms

An electronic communication services operator in France and overseas for over 15 years, Prosodie-Capgemini enjoys a unique positioning that provides its key accounts with added value services for managing their multichannel interactions with a very high rate of availability and a firm service commitment.

• Following on from Belgium and Spain, obtaining operator status in the Netherlands allows Prosodie-Capgemini to speed up implementation of its solutions internationally.

• With access to the interconnection offers of large operators, Prosodie is able to collect traffic on its own numbers in optimum conditions.

• Very active within France’s main telecommunication bodies, such as the Fédération Française des Télécoms, SVA+ and APNF, Prosodie-Capgemini is involved in many projects for determining the future of added value services (SVA+) and for standardising the IP interconnection between operators with a view to future all-IP services.

• The added value service tariff reform enters into force on 1 October 2015. Prosodie-Capgemini explains how this reform works and what impact it will have on brands.

With regard to Added Value Services (SVA), the new pricing grid applicable as of 1 October 2015 includes many more tariffs. A company can choose the tariff it wants without having to use a different number.”