Voice: Your most valuable and expensive channel

How can you improve the voice experience while reducing the cost of your operations?

The voice channel is the channel your customers prefer. It’s intuitive and human. It’s the channel they use to manage complex and critical situations. It’s also the most expensive channel. And because it’s a real time channel, it’s complex to manage.

Why should you choose Odigo Voice?

With over 20 years of experience in managing the voice channel, we know how to enhance the voice experience and optimize call handling. We can help you to:

  • Use the latest technologies to process voice recognition, natural language, real-time speech-to-text transcription, voice biometric and speech analysis.
  • Establish contact on digital screens with a visual IVR and WebRTC.
  • Rely on our telecom expertise to manage real-time communications.
  • Improve the experience by providing a single unified phone number for all you incoming call.