Digital services must be simpler, clearer and faster to use
The public sector is undergoing massive change, particularly as a result of major government reforms. Public bodies must respond to more and more demands in an increasingly constrained economic context. Users now want to communicate with administration 7 days a week, just like any other online service (by telephone, chat, social networks and video).
Odigo for public services
« Administrations must implement flexible cloud solutions that are quickly operational, which will make agents more efficient and improve the accessibility of services. Accessibility through new channels and the automation of remote services result in better management of costs and ensure that demands are directed to the right people” Tony Mudry, Commercial Manager, Administration Sector
Prosodie Capgemini helps administrations by offering them support and a personalized approach for executing their digital strategy.