Odigo for Oracle: Real-time & Telecom channels Voice, Video, SMS

Why move your contact center to the cloud?

Today’s customers demand faster service from knowledgeable agents and sales representatives.

Leverage Cloud for your contact center with Odigo. This will help you strike a balance between your need to contain costs, have more control and less complexity while maintaining a great customer experience.

What makes Odigo different?

Odigo is a comprehensive one-stop shop, providing a cloud contact center solution with an addition of carrier, telephony and integration services. Odigo’s offers added value based on 3 key components:

  • A proven voice technology expertise with an ability to deliver unmatched user experience.
  • Performance and reliability of a telecom operator & carrier.
  • Global footprint of Capgemini to deliver global contact center solutions across the globe.