Why move your contact center to the cloud?
Today’s ever-demanding customers ask for faster service from knowledgeable agents and sales representatives. It’s tough to keep up. Leverage Cloud for your contact center with Odigo.
Odigo will help you strike a balance between your needs to contain costs, have more control with less complexity, while maintaining a great customer experience. With Odigo you exude – More control, Less complexity, Better service.
What makes us different?
Odigo is a comprehensive one-stop shop, providing a cloud contact center solution with the addition of carrier, telephony and integration services. Our added value is based on 3 key components:
- A proven voice technology expertise with the ability to deliver unmatched user experience.
- The performance and the reliability of a telecom operator & carrier.
- The global footprint of Capgemini to deliver global contact center solutions across the globe.