Are you looking to optimize your contact rates?
Automate the management of your customer reminders? Contact them after an action on another channel? Make appointments ? Monitor your outbound activity as well as incoming? If limiting abandoned calls is your priority, the progressive dialer is the best solution for your company.
With progressive dialer get easily a better rate of return of your contacts:
- A powerful dialer which scans contact lists through several campaigns and chooses available agents before calling your customers.
- A 4-step easy configuration on a web interface.
- All the tools for monitoring your campaigns in real time and operating detailed statistics.
- An API for CRM or other 3rd solution integration