Would you like to hear the voice of yours customers?
To analyse the voice of yours customers or for training purposes, recording conversations has become an important issue.
This is a key tool to implement later a solution of quality monitoring, speech analytics, and to enhance your agent in a performance way.
Odigo Record, an agile and cost-effective solution:
- Easy and quick to implement, thanks to its web administration interface.
- Multi-sites configuration, thanks to its 100% Cloud architecture.
- Voice and screen recording for a better efficacy.
- Efficiency and high performance guaranteed by a native integration in the heart of Odigo.
- Quick ROI with a low setup cost and a cost-effective capacity.
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