Record: a 100% Cloud voice and video solution

Would you like to hear the voice of yours customers?

To analyse the voice of yours customers or for training purposes, recording conversations has become an important issue.

This is a key tool to implement later a solution of quality monitoring, speech analytics, and to enhance your agent in a performance way.

Odigo Record, an agile and cost-effective solution:

  • Easy and quick to implement, thanks to its web administration interface.
  • Multi-sites configuration, thanks to its 100% Cloud architecture.
  • Voice and screen recording for a better efficacy.
  • Efficiency and high performance guaranteed by a native integration in the heart of Odigo.
  • Quick ROI with a low setup cost and a cost-effective capacity.